Privacy Policy
The data controller is:
Full’iz (Brieuc Migeon)
't kintstraat 90
1745 Opwijk
Belgique
We are pleased with the interest you have shown in our online shop. The protection of your privacy is very important to us. Below, we provide you with detailed information about the processing of your data.
1. Access data and hosting
You can visit our web pages without providing personal information. Each time a web page is visited, the web server automatically and solely records a server log file that contains, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred, and the requesting provider (access data), which documents the visit.
This access data is used solely for the purpose of ensuring the smooth operation of the site as well as improving our offering. In accordance with Article 6, § 1, f) GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data), this serves to safeguard our legitimate interests in an adequate presentation of our offering, which prevail when balancing the respective interests of the parties. All access data will be deleted no later than seven days after the end of your visit to the site.
1.1 Hosting
The web hosting and display services are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data as well as all data collected in the forms provided for this purpose on this website are processed on their servers. For any questions regarding our service providers and the basis of our cooperation with them, please contact the representative indicated in this personal data protection declaration.
2. Collection and use of data for the purpose of executing the contract, for making contact, and for opening a customer account
2.1 Data processing for the purpose of contract execution
We collect data for the purpose of contract execution in accordance with Article 6, § 1, b) GDPR, when you voluntarily provide it to us as part of your order. The mandatory fields are marked as such since, in this case, we absolutely need this data to execute the contract and without it, we cannot dispatch the order. The respective input forms indicate which data is being collected.
You will find more information on the processing of your data, particularly regarding the transfer to our service providers for the purposes of order fulfilment, payments, and deliveries, in the following sections of this personal data protection statement. After the full execution of the contract, we limit the further processing of your data and delete it after the expiration of the legal retention periods provided for tax and commercial purposes in accordance with Art. 6, § 1, c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6, § 1, a) GDPR or if we reserve the right to a broader use of the data, permitted by law, and of which we inform you in this statement.
Goods Management System
We use an external service provider for goods management systems for the purpose of order and contract fulfilment. Our service providers act on our behalf as part of a subcontracting arrangement for data processing. For any questions regarding our service providers and the basis of our cooperation with them, please contact the representative indicated in this personal data protection statement.
Our service providers are headquartered and/or use servers located in the following countries: United States. The European Commission has not adopted an adequacy decision for these countries. Our cooperation with these providers is based on the following safeguards: Approved binding corporate rules.
2.2 Customer account
Insofar as you have, by deciding to open a customer account, given your consent in accordance with Art. 6, § 1, a) GDPR, we use your data to open this account and to store your data for future orders on our website. The deletion of your customer account is possible at any time and can be carried out by sending a message to the address indicated in this privacy statement. After the deletion of your customer account, we will delete your data unless you have expressly consented to further use of your data in accordance with Art. 6, § 1, a) GDPR or if we reserve the right to a broader use of the data, permitted by law, and of which we inform you in this statement.
2.3 Contact Initiation
As part of our communication with our clients, we collect personal data in order to process your requests in accordance with Art. 6, § 1, b) GDPR when you provide it voluntarily during your contact (for example, via a contact form or email). The mandatory fields are marked as such, as we absolutely need this data to process your contact request. The respective input forms indicate which data is collected. After the complete processing of your request, we delete your data unless you have expressly consented to further use of your data in accordance with Art. 6, § 1, a) GDPR or if we reserve the right to a broader use of the data, permitted by law, and of which we inform you in this statement.
3. Data processing for the purpose of executing deliveries
To execute the contract, in accordance with Art. 6, § 1, b) GDPR, we transfer your data to the delivery service provider, insofar as this is necessary for the delivery of the ordered goods.
Transfer of data to delivery service providers for the purpose of delivery notification
To the extent that you have given us your explicit consent during or after your order, we will pass your email address and phone number to the selected delivery service provider in accordance with Art. 6, § 1, a) GDPR, so that they can contact you before delivery for the purpose of announcing or coordinating it. Consent can be withdrawn at any time by sending a message to the contact person indicated in this data protection statement or directly to the delivery service provider at the address provided below. Following the withdrawal of consent, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or if we reserve the right to a broader use of it, permitted by law, and of which we inform you in this statement.
Bpost
Boulevard Anspach, 1, box 1
1000 Bruxelles
Belgique
4. Data processing for the purpose of payment execution
As part of the execution of payments in our online shop, we collaborate with the following partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for the purpose of transaction execution
Depending on the chosen payment method, we transmit the necessary data for processing the payment transaction to our payment service providers who work for us under subcontracting, or to the appointed credit institutions or the selected payment service provider, to the extent necessary for the execution of the payment. This serves to fulfil the contract in accordance with Art. 6, § 1, b) GDPR. In some cases, payment service providers collect the necessary data for processing the payment themselves, for example on their own website or through technical integration in the ordering process. The data protection declaration of the relevant payment service provider applies. If you have any questions regarding our partners for payment execution and the basis of our cooperation with them, please contact the representative indicated in this personal data protection declaration.
4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes
If applicable, we provide our service providers with additional data that they use, together with the data necessary for the execution of the payment, as our subcontractors for the purposes of fraud prevention and optimisation of our payment processes (for example, billing, handling disputed payments, accounting support). In accordance with Art. 6, § 1, f) GDPR, this serves to safeguard our legitimate interests in protection against fraud and effective payment management, which prevail when balancing the respective interests of the parties.
5. Direct mail advertising
5.1 Email advertising with newsletter subscription
When you subscribe to our newsletter, we use the data necessary for this purpose or provided separately by you to regularly send you our newsletter by email based on your consent in accordance with Article 6, § 1, a) GDPR.
You can unsubscribe from the newsletter at any time either by sending a message to the designated contact in this data protection statement or via a link provided for this purpose in the newsletter.
After you unsubscribe, we will remove your email address from the newsletter recipient list, unless you have expressly consented to further use of your data, in accordance with Art. 6, § 1, a) GDPR, or if we reserve the right to a broader use of the data, permitted by law, and of which we inform you in this statement.
5.2 Sending the newsletter
If applicable, the newsletter is sent by our service providers as part of a processing carried out on our behalf. For any questions regarding our service providers and the basis of our cooperation with them, please contact the person indicated in this data protection statement.
Our service providers are based and/or use servers located in the United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission.
5.3 Sending email invitations to issue a review
Insofar as you have given us your explicit consent for this purpose during or after your order, in accordance with Art. 6, § 1, a) GDPR, we will use your email address to ask you to leave a review via the customer review system that we use. You can withdraw your consent at any time either by sending a message to the designated contact in this data protection statement or via a link provided for this purpose in the invitation to submit a review.
If applicable, invitations to provide feedback are also sent by our service providers on our behalf. For any questions regarding our service providers and the basis of our cooperation with them, please contact the representative indicated in this data protection statement.
6. Cookies and other technologies
6.1 General Information
In order to make your visit to our website attractive and to enable the use of certain functions, to present suitable products, or to conduct market research, we use technologies, including cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browsing session, that is, after you close your browser (session cookies). Other cookies remain on your device and allow us to recognise your browser during your next visit (persistent cookies). We use technologies that are absolutely necessary for the use of certain functions of our website (for example, the shopping cart function). These technologies are used to collect and process the IP address, the time of the visit, information about devices and browsers, as well as information about your use of our website (for example, information regarding the contents of the shopping cart). This serves to safeguard our legitimate interests in an optimised presentation of our offer, which prevail when balancing the respective interests of the parties in accordance with Art. 6, § 1, f) GDPR.
Furthermore, we use technologies to fulfil the legal obligations to which we are subject (for example, to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing purposes. You will find more information on this, including the corresponding legal basis for data processing, in the following sections of this personal data protection statement.
Furthermore, we may use technologies that are not individually mentioned in this data protection statement. You will find more information about these technologies, including the respective legal basis for data processing, on the Cookie First platform.
You can access it by clicking on Cookie Settings at the bottom of the web page.
You will find the cookie settings for your browser at the following links:
Insofar as you have consented to the use of technologies in accordance with Art. 6, § 1, a) GDPR, you may withdraw your consent at any time by sending a message to the designated contact in this data protection statement.
7. Use of cookies and other technologies for advertising and web analytics purposes
Insofar as you have given your consent in accordance with Art. 6, § 1, a) GDPR, we use the following cookies and other technologies from third-party providers on our website. The data collected in this context will be deleted once the intended purpose has been achieved and we have ceased using the corresponding technology. You can withdraw your consent at any time with effect for the future. You will find further information on the options for withdrawing consent in the section "Cookies and other technologies". You will find more information, particularly regarding the basis of our cooperation with the various providers, by consulting the different technologies. For any questions regarding the providers and the basis of our cooperation with them, please contact the person indicated in this personal data protection statement.
7.1 Use of the Facebook pixel
We use the Facebook pixel as part of the following technologiesFacebook Ireland Ltd, whose headquarters is located at 4 Grand Canal Square, Dublin 2, Ireland ("Facebook").
The Facebook pixel is used to automatically collect and store data (IP address, time of visit, information about your devices and browsers, as well as information about your use of our website through events specified by us, such as a visit to a website or signing up for a newsletter), from which pseudonymised usage profiles are created.
For this purpose, a cookie is automatically placed by the Facebook pixel when you visit our website. This cookie allows your browser to be automatically recognised when you visit other websites through a pseudonymous cookie identifier. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and provide other services related to the use of the website, including personalised and group advertising.
We have no influence over the processing of data by Facebook; we only receive statistics generated based on the Facebook pixel. The information automatically collected by Facebook technologies regarding your use of our website is generally transferred to a server of Facebook, Inc., located at 1601 Willow Road, Menlo Park, California 94025, United States, and is stored there. There is no decision from the European Commission establishing an adequate level of data protection for the United States. To the extent that the transfer of data to the United States is our responsibility, our cooperation is based on standard data protection clauses from the European Commission. You will find more information about Facebook's data processing in the Facebook Data Use Policy.
Facebook Analytics
As part of Facebook Analytics, statistics on the activity of visitors to our website are created from data related to your use of our site, which is collected using the Facebook pixel. The processing of data takes place based on a data processing subcontracting agreement with Facebook. This analysis is used for optimal presentation and marketing of our website.
Facebook Ads
We use Facebook Ads to promote this site on Facebook and other platforms. We determine the parameters of the corresponding advertising campaign. Facebook is responsible for the exact implementation, particularly the decision regarding the placement of ads to individual users. Unless otherwise stated for different technologies, data processing is carried out on the basis of an agreement made between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. Subsequent processing of data by Facebook Ireland is not included.
Based on the statistics regarding the activity of visitors to our website, which are generated via the Facebook pixel, we use Facebook Custom Audience to conduct group advertising on Facebook by identifying the characteristics of the corresponding target group.
We use Facebook Pixel Remarketing to deliver personalised advertising based on the pseudonymous cookie identifier set by the Facebook pixel and the data collected on your usage behaviour of our website.
We use Facebook Pixel Conversions for web analytics and event tracking to measure your subsequent usage behaviour when you arrive at our website via a Facebook Ads advertisement. Data processing takes place based on a data processing subcontracting agreement with Facebook.
9. Social networks
9.1 Plugins sociaux de Facebook, Instagram, Pinterest, LinkedIn
Our website uses social media buttons. These are integrated into the page only as HTML links, so that when accessing our site, no connection is yet established with the servers of the relevant provider. If you click on one of the buttons, the website of the relevant social network will open in a new window of your browser. Once there, you can, for example, click on the "Like" or "Share" button.
9.2 Our online presence on Facebook, Twitter, Instagram, YouTube, TikTok, LinkedIn
Insofar as you have given your consent to the operator of the corresponding social network, in accordance with Art. 6, § 1, a) of the GDPR, your data is automatically collected and stored for market research and advertising purposes when you visit our online presences on the aforementioned social networks. Pseudonymised usage profiles are created from this data. These can be used, for example, to place advertisements that are presumed to match your interests, both on and off the platforms. Generally, cookies are used for this purpose.
You will find more information on the processing and use of data by the operator of the relevant social network, as well as contact options and your rights and settings options for the protection of your privacy, in the data protection information of the operators whose website addresses are included below. We are at your disposal if you need assistance in this regard.
Facebook is an offering from Facebook Ireland Ltd., whose registered office is located at 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland regarding your use of our online presence on Facebook is generally transferred and stored on a server of Facebook, Inc., whose registered office is located at 1601 Willow Road, Menlo Park, California 94025, United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission. The processing of data in the context of visiting a Facebook fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 of the GDPR. You will find further information (information regarding page statistics data) ici.
Twitter is an offering from Twitter International Company, whose headquarters is located at One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter regarding your use of our online presence on Twitter is generally transferred and stored on a server of Twitter, Inc., whose headquarters is located at 1355 Market Street, Suite 900, San Francisco, CA 94103, United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission.
Instagram is an offering from Facebook Ireland Ltd., whose registered office is located at 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland regarding your use of our online presence on Facebook is generally transferred and stored on a server of Facebook, Inc., whose registered office is located at 1601 Willow Road, Menlo Park, California 94025, United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission. The processing of data in the context of visiting an Instagram fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 of the GDPR. You will find further information (information regarding page statistics data) ici.
YouTube is a service provided by Google Ireland Ltd., whose headquarters is located at Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). The information automatically collected by Google regarding your use of our online presence on YouTube is generally transferred and stored on a server of Google LLC, whose headquarters is located at 1600 Amphitheatre Parkway Mountain View, CA 94043, United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission.
TikTok is an offering from TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok"). If the information automatically collected by TikTok regarding your use of our online presence on TikTok is transferred outside the European Economic Area (EEA), the United Kingdom, or Switzerland, we ensure that there are EU adequacy decisions in place for those countries or that it is possible to rely on the use of standard contractual clauses approved by the EU.
LinkedIn is an offering from LinkedIn Ireland Unlimited, whose registered office is located at Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn regarding your use of our online presence on LinkedIn is generally transferred and stored on a server of LinkedIn Corporation, which is located at 1000 W. Maude Avenue, Sunnyvale, CA 94085, United States. There is no decision from the European Commission establishing an adequate level of data protection for the United States. Our cooperation is based on the standard contractual clauses for data protection adopted by the European Commission.
10. Contact options and your rights
As a data subject, you have the following rights:
- Under Article 15 of the GDPR, you have the right to access personal data concerning you that we process.
- Under Article 16 of the GDPR, you have the right to rectification, without undue delay, of your personal data that is inaccurate. You also have the right to request that these data be completed.
- Under Article 17 of the GDPR, you have the right to erasure of your personal data insofar as the processing is not necessary for:
- the exercise of the right to freedom of expression and information;
- the compliance with a legal obligation;
- a matter of public interest;
- the establishment, exercise or defence of rights in court.
- Under Article 18 of the GDPR, you have the right to restrict processing in cases where:
- you dispute the accuracy of the data;
- the processing of data is unlawful but you oppose their deletion;
- we no longer need your data, but it is still necessary for you to establish, exercise, or defend your rights in court;
- you have asserted your right to object to the processing of data under Article 21 of the GDPR.
- Under Article 20 of the GDPR, you have the right to receive your data in a structured, commonly used, and machine-readable format, as well as to request the transfer of this data to another data controller.
- Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. In general, you can do this by contacting the supervisory authority of your habitual residence, your place of work, or our registered office.
Right of opposition
Insofar as we process, as explained above, personal data in order to safeguard our legitimate interests that prevail when balancing the respective interests of the parties, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object for reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate legitimate and compelling grounds for this processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defence of legal rights.
This does not apply if the processing is carried out for direct marketing purposes. We will no longer process your personal data for this purpose.